Loan Administrator, Lending

PIDC / Careers / Loan Administrator, Lending

DEPARTMENT: Financial Services

REPORTS TO: Vice President & Managing Director of Lending

ORGANIZATIONAL DESCRIPTION

Philadelphia Industrial Development Corporation (PIDC) is Philadelphia’s public-private economic development corporation. Our mission is to spur investment, support business growth, and foster developments that create jobs, revitalize neighborhoods, and drive growth to every corner of Philadelphia. We achieve our mission through a diverse range of financing products, real estate solutions, and business support services.

PIDC is committed to driving transformative growth for Philadelphians with a human-centered approach by directing our financial and real estate services, knowledge, and networks toward creating a vibrant and sustainable Philadelphia. To achieve this mission, PIDC focuses on five areas:

  • CAPACITY: Create and sustain internal capacity and external partnerships to scale the availability and breadth of economic development resources to clients.
  • CAPITAL ACCESS & SERVICES: Expand financing and business support services to benefit communities that have difficulty accessing capital.
  • LAND USE: Catalyze development of projects that create quality jobs and advance economic growth.
  • KNOWLEDGE & NETWORKS: Share knowledge and networks to respond to clients, partners, and market needs.
  • EMPLOYEE WELL-BEING: Elevate the physical, mental, and financial well-being of PIDC employees and provide opportunity for each to thrive and grow professionally.

PIDC is governed by a thirty-member Board of Directors, appointed by the Mayor of Philadelphia and the President of the Greater Philadelphia Chamber of Commerce. The staff includes approximately 60 full-time employees, and PIDC’s current 12-member senior leadership team has a combined 150+ years of experience at PIDC. The organization’s annual budget of approximately $12M is funded by a combination from fees generated by PIDC’s transaction activities, service and management contracts, and contributed revenue.

Over the past 65+ years, PIDC has settled over 13,800 transactions with a diverse range of clients — including over $21 billion of financing and 3,400+ acres of land sales — which have leveraged tens of billions of dollars in total investment and assisted in retaining and creating hundreds of thousands of jobs in Philadelphia. For more information, please visit: pidcphila.com.

About PIDC’s Lending Team

PIDC’s Lending team is responsible for business development, underwriting, loan approval and compliance for all PIDC’s direct lending activities. As a non-profit, mission-based lender, PIDC targets its lending capital to operating small businesses and high impact real estate development projects that otherwise are unable to access sufficient capital in the private market. PIDC’s sources of capital are complex and require knowledge and understanding of government-funded economic development programs at the federal, state and local level as well as private grant and bank loan resources obtained through PIDC’s Community Development Financial Institution (CDFI).

POSITION SUMMARY

As a Loan Administrator at PIDC you will have primary responsibility for ensuring the timely, accurate and client friendly administration of PIDC’s lending process. The Loan Administrator supports the Lending team over the entire life of the loan process, from the application stage to underwriting, credit approval and loan closing. The Loan Administrator also coordinates with the Legal team to ensure timely loan closing of all approved loans and formal hand-off of closed loans to PIDC’s Loan Portfolio Management team. Throughout this process, the Loan Administrator will collaborate with multiple PIDC departments, clients, and government staff to ensure the integrity and quality of PIDC’s loan portfolio.

POSITION RESPONSIBILITIES

Specific responsibilities include, but are not limited to:

Loan Processing & Closing

  • Support application intake and review process and prepare file for underwriting.
  • Assist Lending team members with underwriting – including coordinating completion of client application packets, entering information into Salesforce or other CRM/Loan servicing system, pulling credit reports/background checks, reviewing financial statements, gathering market/industry research, ordering 3rd party appraisals and environmental assessments, paying vendor invoices, and other due diligence requests.
  • Manage and update due diligence checklists for all loans from application to closing.
  • Maintain client confidentiality and professional demeanor with clients, colleagues, and all loan-related 3rd parties.
  • Collect and record all loan-related fees during loan application, underwriting and closing.
  • Ensure timely and compliant loan closings for all lending programs.

Compliance & Documentation

  • Assist the Lending team with reporting and tracking compliance deadlines.
  • Schedule various Lending team meetings and lead all compliance-related meetings.
  • Request and confirm funding sources for each loan in underwriting from accounting.
  • Prepare all required compliance and loan approval documentation per internal policies and funding source regulations.
  • Cultivate a close partnership with the City of Philadelphia, PA DCED, PA CDFI Network, CanAm Enterprises, and other investment and lending partners.
  • Record and prepare minutes for internal meetings, as needed. Save redacted loan committee minutes for individual loan files.
  • Document approved updates to Lending team’s policies, processes & procedures.

Data Management & Reporting

  • Validate Lending team’s data entry in Salesforce and audit monthly lending activity reports in coordination with senior management and Capitalization and Impact team.
  • Update template documents as needed for various loan products and funding sources, including client application forms, term sheets, commitment letters, closing and compliance documents, and reporting forms.
  • Assemble complete electronic loan files according to internal policies.
  • Engage with partners and borrowers to deliver timely information and documentation.
QUALIFICATIONS & EXPERIENCE
  • Bachelor’s degree or three (3) years of equivalent work experience in loan administration, servicing, or portfolio management, preferably within a CDFI or financial institution. Experience with HUD 108, CDBG, NMTC, EDA, EPA, PIDA, SSBCI and/or EB-5 financing programs is a plus.
  • Demonstrated relevant experience in compliance, law, finance, small business technical assistance, or community real estate development.
  • Strong knowledge of small business lending, real estate finance, and federal loan program requirements, with demonstrated experience in loan administration and compliance.
  • Effective communication and interpersonal skills, with a customer service-oriented approach to working with internal and external stakeholders.
  • Proficiency in Microsoft Office Suite, loan servicing software, Salesforce, or other CRM/EMS.
  • Strong organizational skills and ability to project manage, multitask, prioritize independently, meet deadlines, and produce results with limited resources.
  • Detail-oriented mindset, with a commitment to accuracy, compliance, and continuous improvement.
  • Strong problem-solving skills in sometimes difficult and time-sensitive situations.
  • Capacity and desire to function in a fast-paced work environment.
  • Flexible, self-motivated, and team oriented.
  • Multilingual candidates preferred.
  • Some travel may be required (<10%).
  • Resident of the City of Philadelphia or willing to relocate within six (6) months.

To apply, please email resume and cover letter to and include the role/position in the subject line of the email.

PIDC promotes a culture of inclusion and prohibits discrimination in any employment or promotional practices on the basis of race, color, sex (including gender identity, sexual orientation, and pregnancy), religion, national or ethnic origin, age, disability, veteran status, or any other legally protected factor.